Refund Policy

We want you to be pleased with your purchase from Koukla Kouture, so we allow returns and exchanges. Please read through our policies if you would like to return or exchange something.

Sale items are final sale and may not be returned or exchanged at any time.

Returns may be made by mail. In order to receive a full refund, returns must be postmarked within 10 days of the original ship date and include a completed return/exchange form. Returns postmarked after 10 days of the original ship date will receive store credit only. The buyer is responsible for return shipping fees, as well as using a track-able method of shipping.

Exchanges may be made by mail. Because quantities are limited, you must email Koukla Kouture before mailing anything. After you receive approval, you may mail your exchange. Exchanges must be postmarked within 10 days of the original ship date and include a completed return/exchange form. Exchanges postmarked after 10 days of the original ship date will not be accepted. The buyer is responsible for return shipping fees, as well as using a track-able method of shipping. However, exchanges will ship back at no charge.